Terms and Conditions

Last Updated: August 7, 2026

Welcome to FRAGABELL. These Terms and Conditions govern your access to and use of the FRAGABELL website and your purchase of products through our online store.

By accessing our website, browsing our products, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

1. About Our Store

FRAGABELL operates an online e-commerce store through which customers can browse and purchase products offered on our website.

We reserve the right to update, modify, suspend, or discontinue any product, service, feature, or content available on the website at any time.

2. Eligibility

By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

If you are purchasing on behalf of another person or entity, you confirm that you have the authority to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate and up to date.

However, minor variations in product appearance, colour, packaging, or other visual details may occur due to photography, lighting, screen settings, or manufacturer packaging changes.

We reserve the right to correct errors, inaccuracies, or omissions in product information at any time.

4. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until your order is completed.

If a product becomes unavailable after an order has been placed, we may cancel the affected order or contact you regarding the available options.

5. Pricing and Taxes

All prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors and update product prices whenever necessary.

Applicable taxes, shipping charges, or other applicable fees will be displayed during the checkout process where applicable.

If an obvious pricing error occurs, we reserve the right to cancel the affected order and provide a refund for any amount already paid.

6. Orders and Order Acceptance

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation acknowledging that we have received your request. This confirmation does not necessarily mean that the order has been accepted or dispatched.

We reserve the right to accept, reject, cancel, or limit an order at our discretion, including in cases involving product availability, pricing errors, suspected fraudulent activity, or other legitimate reasons.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method, subject to the applicable refund process.

7. Payment

Payments may be processed through third-party payment service providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We are not responsible for delays, errors, or failures caused by third-party payment providers, banks, payment networks, or other external services.

An order will generally be processed only after successful confirmation of payment, unless otherwise stated on the website.

8. Shipping and Delivery

Orders will be shipped to the address provided by the customer during checkout.

Customers are responsible for providing accurate and complete delivery information. FRAGABELL shall not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

Orders are generally delivered within an estimated 5–10 business days after dispatch, depending on the customer's location and the efficiency of the courier service.

Delivery timelines are estimates and may be affected by circumstances beyond our reasonable control, including courier delays, weather conditions, public holidays, operational disruptions, or other unforeseen circumstances.

For detailed information regarding shipping and delivery, please refer to our Shipping Policy .

9. Returns, Replacements and Cancellations

Returns, replacements, refunds, and order cancellations are subject to the terms and conditions specified in our Return Policy .

Customers are advised to review the Return Policy before placing an order.

We reserve the right to reject requests that do not meet the applicable eligibility requirements or conditions specified in the Return Policy.

10. Promotions and Discounts

From time to time, FRAGABELL may offer promotional discounts, coupons, special offers, or other promotional campaigns.

Each promotion may be subject to additional terms and conditions, including validity periods, product restrictions, minimum order values, or usage limits.

Promotional offers cannot be combined unless expressly stated otherwise.

We reserve the right to modify or discontinue promotional offers at any time.

11. Intellectual Property

All content available on this website, including but not limited to text, product images, graphics, logos, designs, photographs, videos, trademarks, and website materials, is owned by or licensed to FRAGABELL unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, transmit, sell, or commercially exploit any website content without prior written permission from FRAGABELL.

12. Acceptable Use

You agree not to misuse the website or use it for unlawful purposes.

You must not:

Attempt to gain unauthorized access to the website or its systems.
Interfere with the security or operation of the website.
Submit false, misleading, or fraudulent information.
Use the website for fraudulent transactions.
Attempt to purchase products using unauthorized payment methods.
Introduce malicious software, viruses, or harmful code.
Copy or commercially exploit website content without authorization.
Engage in activity that may damage, disrupt, or negatively affect the website or other users.

We reserve the right to restrict or terminate access where misuse or fraudulent activity is suspected.

13. Third-Party Services and Links

Our website may use third-party services, payment providers, delivery partners, analytics services, or other external platforms.

We may also provide links to third-party websites for convenience.

We do not control third-party websites or services and are not responsible for their content, availability, policies, or practices.

Your use of third-party services may be subject to their respective terms and policies.

14. Privacy

Your use of our website may involve the collection and processing of personal information.

We handle personal information in accordance with our Privacy Policy .

By using our website, you acknowledge that you have reviewed our Privacy Policy.

15. Disclaimer

We make reasonable efforts to maintain accurate and reliable information on our website. However, the website and its content are provided subject to availability and may occasionally contain errors, interruptions, or inaccuracies.

We do not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, FRAGABELL shall not be responsible for indirect, incidental, consequential, or special losses arising from the use of the website or purchase of products, except where such liability cannot legally be excluded.

Our liability, where applicable, will be subject to the rights and remedies available to customers under applicable law.

17. Changes to These Terms

We may update or modify these Terms and Conditions from time to time.

Any changes will become effective when the updated version is published on this page, unless otherwise stated.

You are encouraged to review this page periodically to remain informed about the current Terms and Conditions.

18. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms and Conditions shall be subject to the jurisdiction of the competent courts having authority over the applicable matter.